Testimonials

Tracie R
Full Star Full Star Full Star Full Star Full Star
10-7-2025
Adam was great!

Adam was great! By far the best car buying experience we have ever had!

Phil H
Full Star Full Star Full Star Full Star Full Star
10-3-2025
Salesman Adam was incredible.

Salesman Adam was incredible. He was thorough and extremely patient with me (multiple visits over multiple days). He answered any and all questions. I highly recommend him and this dealership.

Andrew S
Full Star Full Star Full Star Full Star Full Star
10-2-2025
Great service

Great service The sales staff worked as a team to help us make a decision

David K
Full Star Full Star Full Star Full Star Full Star
10-1-2025
We bought a Q7 from Tre who provided a top notch experience

We bought a Q7 from Tre who provided a top notch experience, far above any previous car purchase experience. Low pressure. Straight talk. He came in on his day off to close! Twice! The Audi team of Zoe, Ed, Adam, and John took every minute (er…hour) I needed to answer extra questions and personally guide me through the car’s features. We even ran into two technical issues. One they fixed right away and made sure I was 100% satisfied. For another issue they scheduled the appointment immediately to resolve the (minor) issue.

JD F
Full Star Full Star Full Star Full Star Full Star
9-30-2025
Had a greta experience buying a car from Tre.

Had a greta experience buying a car from Tre. How often do you hear any part of that sentence above? It was more than Tre too. His whole support team worked to ensure we got what we were looking for, without worrying if we got a fair deal, which we also did, get a fair deal. If you want a good car buying experience, find Tre.

Cynthia M
Full Star Full Star Full Star Full Star Full Star
9-24-2025
Great customer service and honest

Great customer service and honest assessment of your car. Didn't like my outcome but at least I found out what the issue was with my vehicle.

Meg O
Full Star Full Star Full Star Full Star Full Star
9-19-2025
I purchased a pre-owned vehicle from Audi Middleburg

I purchased a pre-owned vehicle from Audi Middleburg Hts and it was one of the smoothest processes I’ve been through! I worked with Tre as my salesperson and he was kind, thorough, and I never felt pressured or uneasy about the purchase. John who helped with the paperwork and financing side was also extremely helpful and easy to work with. I would highly recommend the team at Audi Middleburg when looking for your next vehicle!

Kris F
Full Star Full Star Full Star Full Star Full Star
9-15-2025
Excellent buying experience and service.

Excellent buying experience and service. I highly recommend you check them out if you are in the market for a new or used vehicle.

Bob M
Full Star Full Star Full Star Full Star Full Star
9-11-2025
Audi in Middleburg Hts is an outstanding dealership.

Audi in Middleburg Hts is an outstanding dealership. I met with Bill Nixon who was the best and talking us through options and premium trim levels . Chloe in finance was great as well explained all of my additional options and helped me get the best rate available. I highly recommend this dealership

Kaushik c
Full Star Full Star Full Star Full Star Full Star
9-3-2025
My self Kaushik Roy Chowdhury writing to express

My self Kaushik Roy Chowdhury writing to express sincere appreciation for the fantastic experience of leasing a new Car from Audi Middleburg Heights. From the moment we arrived, the staff went above and beyond to make the entire process smooth, enjoyable, and stress-free. Specifically, Ervin for exceptional service. Ervin is very knowledgeable and patiently answered all questions, ensuring we felt confident and informed about the decision. Ervin was attentive to needs and preferences, and we never felt pressured or rushed. The communication throughout the entire process, from initial inquiry to final purchase, was top-notch. Furthermore, the financing process was seamless and easy to understand, thanks to Audi team. All options were clearly explained, and I was helped in securing a favorable financing plan. In short, I am thrilled with the new car and the overall experience at Audi Middleburg Heights is 5 out of 5. The dealership exemplifies professionalism, courtesy, and genuine care for customers. I would wholeheartedly recommend Audi Middleburg Heights and Ervin to anyone in search of a new vehicle for a truly positive car-buying experience. Thank you again for everything, and the I looks forward to working with the team for any future automotive needs.

shirlee m
Full Star Full Star Full Star Full Star Full Star
8-27-2025
Adam is an outstanding salesman!

Adam is an outstanding salesman! He made sure that I was happy with my purchase.

William N
Full Star Full Star Full Star Full Star Full Star
8-23-2025
Always receive top-notch service

Always receive top-notch service from Ed Costa my service advisor and the Audi Middleburg Hts. team.

Brandon K
Full Star Full Star Full Star Full Star Full Star
8-22-2025
Had a great experience working with Ervin.

Had a great experience working with Ervin. He wasn’t your typical pushy sales guy—instead, he gave me the facts, answered my questions directly, and let me make my own decisions without pressure. He was efficient, responsive, and just an all-around nice guy. I really appreciated his approach and would absolutely recommend working with him. Thank you sir!

Glenn B
Full Star Full Star Full Star Full Star Full Star
8-18-2025
First time Audi buyer and first time service customer.

First time Audi buyer and first time service customer. Excellent service department. Prompt and courteous beyond expectations. Sales Department also won our praise. Knowledgeable and friendly made our decision to purchase an easy one. We couldn’t be happier with Audi of Middleburg Hts.

Jacob B
Full Star Full Star Full Star Full Star Full Star
8-13-2025
Fantastic experience from start to finish.

Fantastic experience from start to finish. The salesman, Tre Hunt, was friendly and personable. Even though I bought a used vehicle it still looked like it rode off the showroom floor. Detailed, serviced, and a full tank a gas. Highly recommend shopping at Audi of Middleburg Heights for your vehicle needs.

Tessa N
Full Star Full Star Full Star Full Star Full Star
8-7-2025
My husband and I both agreed, we had the best experience

My husband and I both agreed, we had the best experience we could while purchasing a car at Audi Middleburg Heights. Joshua was very kind and not pushy at all. He was extremely helpful. He even had my car detailed and looking brand new. He personally delivered it, an hour away, to our home. The financing process was also hassle free. Everyone came across as honest and helpful. Would highly recommend for future purchases.

Brian M
Full Star Full Star Full Star Full Star Full Star
8-2-2025
Conscientious

Conscientious, friendly and helpful.

Marko B
Full Star Full Star Full Star Full Star Full Star
8-1-2025
I would like to thank Audi of Middleburg Hts,

I would like to thank Audi of Middleburg Hts, for the utmost level of professionalism, from the moment I dropped off my wifes Audi q5 2023 "HYBIRD" for the recall for the hybird battery, the entire process for was very professional, I was astounded when they sent me a video of the technician showing the walkthrough of my wifes car, they even did a full car inspection , breaks, tire pressure, very professional. I am very thankful for this dealership and I look forward to maintaning here car here for as long as possible.

Thomas C
Full Star Full Star Full Star Full Star Full Star
7-30-2025
Great experience with sales

Great experience with sales Bill Nixon and finance Zoe Goodnow. Highly recommended! Be back in a few years!

Michael W
Full Star Full Star Full Star Full Star Full Star
7-29-2025
Excellent service

Excellent service and a great team including sales and finance

Dre C.
Full Star Full Star Full Star Full Star Full Star
7-28-2025
Want to give a HUGE thank you

Want to give a HUGE thank you to Ervin and John for all the help this past weekend with purchasing of car! The staff here is amazing and will definitely continue to be a customer at Audi Middleburg Heights. If you have any interest go and see my guy Ervin! He'll definitely get you together.

Dennis G
Full Star Full Star Full Star Full Star Full Star
7-26-2025
Great buying experience.

Great buying experience. Adam was a tremendous resource for the buying process, no high pressure, very affable, courteous, and professional. The entire team, finance, service, and the rest treated me courteously and professionally, as well.

December V
Full Star Full Star Full Star Full Star Full Star
7-23-2025
Tre was amazing!

Tre was amazing! He took his time and helped me to find the perfect vehicle for me and my family. He’s very welcoming and will make sure you get an amazing car at an affordable price. The customer service provided by all the staff is great! If you are looking for someone that will help you and not just try to over sale you on a vehicle, you must go to Audi in Middleburg Heights!!!!! I wish I could give more stars for their service. Thank you everyone.

Kathy O
Full Star Full Star Full Star Full Star Full Star
7-22-2025
We had a great experience purchasing our car at Audi Middleburg.

We had a great experience purchasing our car at Audi Middleburg. Adam was knowledgeable, professional and incredibly kind and friendly throughout the entire process. He made everything easy and stress-free. I would highly recommend Adam and the team at Audi Middleburg to anyone looking for a new car!

Carl J
Full Star Full Star Full Star Full Star Full Star
7-18-2025
I've come here for years to get my Audi's serviced.

I've come here for years to get my Audi's serviced. Recently I've purchased a preowned A3. This is a great dealership!

Kevin M
Full Star Full Star Full Star Full Star Full Star
7-17-2025
Tre, you really did do a great job.

Tre, you really did do a great job. Very pleasant and professional.

Terese R
Full Star Full Star Full Star Full Star Full Star
7-14-2025
Experience was great

Experience was great and Whitney was so nice and knowledgeable. Great experience and I will definitely be coming back when I need a new car.

david m
Full Star Full Star Full Star Full Star Full Star
7-9-2025
Fantastic buying experience.

Fantastic buying experience. Purchased a pre owned Tesla and couldn’t be happier with the process. Tre even brought the car to me and delivered it along with showing me how it works. Could not be happier! Zoe in finance also helped me answer all my questions transparently. Thank you!!

Erin F
Full Star Full Star Full Star Full Star Full Star
7-4-2025
Had a wonderful experience

Had a wonderful experience purchasing a Q5. Go see Josh! He is great to work with!

Natalie K
Full Star Full Star Full Star Full Star Full Star
7-3-2025
Adam and Zoe were wonderful to work with.

Adam and Zoe were wonderful to work with. Fast, efficient and knowledgeable. We are extremely happy with entire process and love our new Q7.